Frequently asked questions.

Metatide Healthcare targets >=99% purity by HPLC. Catalogue average is >=99.7%. The actual measured purity for each batch is recorded on its Certificate of Analysis, downloadable from any product page in your member account.

An independent third-party lab runs reversed-phase HPLC against a reference standard for purity and a separate pH measurement on aqueous solution. Two certificates per lot. Both downloadable on the product page before the pen ships.

The Certificate of Analysis covers HPLC purity and identity. The pH test certificate covers aqueous-solution pH stability. Together they give a fuller picture than either document alone. And you can review both before placing the order.

Our independent third-party lab is based in the Czech Republic and runs all release testing for ReadyPep. The lab name, batch number and result dates are printed on every certificate.

Every product page in the catalogue has a 'Download lot COA' link that pulls the most recent batch document. If you want a specific batch number for an order you placed, message ReadyPep on WhatsApp and we will pull it from the Metatide Healthcare archive.

By solid-phase peptide synthesis (SPPS). The same method used by major pharmaceutical research labs. After synthesis the crude peptide is cleaved from the resin, purified by reversed-phase HPLC, lyophilised, and (for pre-filled pens) reconstituted under nitrogen seal in Metatide Healthcare's Class C cleanroom.

Sign in, browse the catalogue, add to cart, and complete checkout. After you submit, you will be redirected to a pre-filled WhatsApp message with your order number. The ReadyPep team confirms availability and payment via that thread.

WhatsApp gives ReadyPep a real, two-way channel for confirming every order person to person, walking through storage and handling, troubleshooting customs, and answering questions in real time. It is also the most reliable channel worldwide, since card processing for peptides is often blocked.

Every order is finalised on WhatsApp. Once your order is recorded, our team sends you a secure payment link in the chat. Nothing is charged on this site.

Listed prices are exclusive of any local import duties or taxes. ReadyPep is required to comply with destination-country customs paperwork; any applicable charges from your local customs authority are the importer's responsibility.

Yes. The catalogue shows USD, EUR, and GBP. For other currencies, mention it in the WhatsApp thread and ReadyPep honours the prevailing rate at the time of payment.

Protocol pricing already builds in research-quantity discounts (Premium Protocol saves vs. individual SKUs). For lab-quantity orders beyond standard protocols, message ReadyPep. We can quote on volume directly with Metatide Healthcare.

ReadyPep ships worldwide to verified institutions. Free express shipping is included on every order. No minimum.

Every order ships from our UK warehouse the next business day. End-to-end estimates: UK 1-2 business days, Western Europe 2-3, Southern Europe 2-4, Nordics & Central Europe 2-4, North America 3-5, Middle East 3-5, Asia-Pacific 3-5, Oceania 3-5, Latin America 3-5. See the full table by country with the link below this section. Tracking is sent within 24 h of dispatch.

Yes. All packaging is plain. No brand labels, no product names visible on the outside. Customs paperwork describes the contents accurately (UN 3316), and the vast majority of orders arrive without any issue. The packaging is also 100% recyclable, reducing the carbon footprint of every shipment.

Pre-filled pens should be stored at 2-8 C (refrigerated) and protected from direct light. Once the seal is broken, store at 2-8 C and use within the protocol's stability window. Typically 60 days for sealed pens. Each product page lists the specific storage requirements.

Contact ReadyPep on WhatsApp with the order number. We re-ship damaged or carrier-lost packages at no charge. If a package is held at customs we will work with you to resolve documentation; in the rare event customs seizes a shipment, we issue a re-shipment via an alternate route.

WhatsApp is the fastest channel. Listed in the header of every page once you are signed in, and on the customer-support page. Email replies typically come within one business day. ReadyPep doesn't have a phone line; written communication keeps a record for both sides.

Real people. The ReadyPep WhatsApp line is staffed by humans who understand the products and the shipping path. No chatbots, no scripted decision trees.

We can point you to peer-reviewed references on a compound's mechanism, half-life, and typical research dose ranges. We don't provide protocol design or medical advice. That is outside what a research distributor should do.

Reply on the WhatsApp checkout thread within 12 hours and we can adjust the order or cancel and refund. After that, the lot is dispatched and changes are not possible.

Yes. Once your account is active, the referral link is in your member dashboard. Successful referrals earn member credit usable on any future order.